Sri Lanka has talented hospitality graduates. So why do many still struggle to engage confidently with the world’s most valuable...

Beyond Rice and Curry: Why Sri Lanka’s Future Culinary Brand Lies in Its Forgotten Past For decades, Sri Lanka has...

Rethinking wellness tourism in an age of cognitive overload The Next Luxury Is Not Another Five-Star Resort—It Is Silence. For...

The next competitive advantage in tourism may not be another luxury resort. It may be the payment experience. For decades,...

Success Is Rarely Built Alone. Behind Every Professional Achievement Is Someone Who Chose to Develop Another Human Being. Success Has...

Protecting Trust, Preserving Reputation, and Building Stronger Service Leadership for Future Generations Reputation Is the Greatest Asset of Any Service...

Introduction Every year, millions of international visitors arrive in Sri Lanka through Bandaranaike International Airport (BIA) in Katunayake. Much of...

During a recent stay at one of Sri Lanka‘s leading beach resorts, I had the opportunity to spend some time...

Looking Beyond Luxury Hotels to Understand the Human Side of Hospitality Introduction The hospitality industry is one of the world’s...